We want you to be delighted with your purchase from us, if for any reason you are not, or it is damaged - please do not worry. Let us know as soon as possible using the contact facility on this Site and we'll endeavour to resolve the problem.
Please return the item within 30 days, unused and in its original packaging, (ie in saleable condition) for an exchange or refund. We recommend you request a proof of postage certificate (free) from the Post Office if you return your goods. We will exchange any faulty goods at our own expense. This guarantee does not affect your statutory rights.
Descriptions and Prices
We take all reasonable care to make sure that the prices, details and descriptions on plant-theatre.com are correct but errors may occur. If we find a pricing error in one of the products you have purchased we will give you the option of reconfirming your order at the correct price, or cancelling it. If we aren’t able to contact you then we will cancel the order and refund any payment in full.